Completed
Last Updated: 10 Jul 2024 11:50 by ADMIN
Release 2024 Q3

I am trying to edit an existing user, and before changing anything I receive the error message 'The email is already taken!'. This happens occasionally.

Here is a link to a video that demonstrates the problem.

Planned
Last Updated: 18 Jun 2024 15:07 by Curtis

In the production environment, there is no option to clear the Redis database after each redeploying/restarting of the applications (ex. k8s with many pods).

The are many reasons:

  • this database can be used for other purposes, but you deprecate RedisStorage with a separate database selection
  • more complex deploy/restart operations with additional steps to clear Redis
  • users can use Reporting at this moment

Please add TTL option for RedisStorage in ReportServiceConfiguration

Completed
Last Updated: 31 Jan 2024 11:11 by ADMIN
Release 2024 Q1

On some system configurations, the setup wizard throws the following error when upgrading the Telerik Report Server from version R2 2023 SP1 to version R3 2023 SP1.

To work around the issue, one can uninstall the previous version first and install the new one afterward.  

Unplanned
Last Updated: 24 Oct 2023 14:07 by Paul

In my MSSQL database, I use SQL Server Authentication with a password that contains '^' and '<'. I connect without problems through the MSSQL Management Studio.

When I try to pass the connection string with this user, I receive an Internal Server Error and cannot set up storage with it.

Completed
Last Updated: 20 Jul 2023 15:16 by ADMIN
Release 2023 R2 SP1

Hello, 

I was on a remote web session with an engineer and we discovered that the Scheduler UI isn't saving the changed password to the database. 

The environment that I use is below. 

  • Report Server is installed in an Azure Virtual Machine
    • IIS is bound to ports 443 and 83
  • The SMTP Service is on RackSpace
  • The storage is located in SQL Server

The steps to reproduce are as follows.

  1. Change the Password
  2. Save the Changes
  3. Send Test
  4. Receive Error output

During the Remote Web Assistance Session, we tried a Gmail SMTP server and received the same results. 

We also enabled tracing and noticed an error in the event logs which I will attach here. 

Please let me know if you need any additional information.

Unplanned
Last Updated: 20 Apr 2023 12:12 by ADMIN
If you previewed a report from the Report Server after more than 30 minutes of inactivity, there is an error message "Forbidden. Insufficient credentials."
Completed
Last Updated: 15 Mar 2023 11:25 by ADMIN
Release R1 2023 SP1

The 'report name/Shelve' path seems to be broken.

For example, when I try to preview the report in Server > Web Preview in the Standalone Designer connected to the Report Server, the browser tries to open the URL 'reportServerHost/Report/View/CategoryName/ReportName/Shelve'. However, it hangs and doesn't display anything.

Declined
Last Updated: 28 Feb 2023 15:28 by ADMIN
Created by: James
Comments: 3
Type: Bug Report
1

Yesterday I installed the report server. Everything seemed to be working correctly. Today when I try to view a report I get this error message "Error registering the viewer with the service. An error has occurred. Incorrect value (null) deserialized. Make sure you are using CacheStorage inside single-instance application deployment only."

Completed
Last Updated: 20 Jan 2023 15:50 by ADMIN
Release R1 2023
The Guest User can not use the search functionality in the report. It gets the error "Authorisation has been denied for this request".
Unplanned
Last Updated: 01 Nov 2022 08:25 by Josh
The reports are scheduled for the first of each month at 6 PM but are sent out on the last day of the month at 6 PM. The Next Occurrence is also set for the last day of the month at 6 PM.
Completed
Last Updated: 04 Aug 2022 13:35 by ADMIN
Release R2 2022 SP1 (Latest Internal Build)
Created by: Colby
Comments: 1
Type: Bug Report
1

Hello, almost every time I select a scheduled task that I have to scroll down to select in the Scheduling tab, the grid view jumps back up to the top of the task list, making it very annoying to look through tasks.

 

1. Open Scheduling tab.

2. Scroll down in scheduled task grid view below the first N rows displayed.

3. Select row corresponding to a scheduled task.

4. Task grid view returns to the top N rows of the scheduled tasks.

 

Thank you

Unplanned
Last Updated: 18 Jul 2022 11:21 by Atef

When I delete a report from the Reports page, it disappears from the list. However, its details are still visible.

When I refresh the page, the deleted report info disappears.

Unplanned
Last Updated: 27 Jun 2022 12:19 by Atef

The Report Server's built-in Web Report Designer does not resolve custom functions assemblies that are referenced in the TelerikReporting.config configuration and thus, on Design time, they are not visible under Functions -> Misc. 

The workaround around is to reference the custom functions assembly in the Web.config file in {install_dir}\Telerik.ReportServer.Web

 

Unplanned
Last Updated: 24 Jun 2022 08:20 by Suresh Agarwal

When I try to set a new SMTP I receive the error:

An error occurred while saving the settings: The changes were not applied!

There is nothing logged by the Trace Listener or in the Windows Event Viewer.

Completed
Last Updated: 11 May 2022 10:24 by ADMIN
Release R2 2022

If you unselect all the days from the Day of the Week in the recurrence rule of a scheduled task of data alert, the task can be saved but will throw an Internal Server Error and you won't be able to list the available tasks on the server.

The linked muted video demonstrates the problem.

Here is the error stack trace produced by the ServiceAgent:

Telerik.ReportServer.ServiceAgent.exe Information: 0 : Loaded 37 tasks in total.
Telerik.ReportServer.ServiceAgent.exe Error: 0 : System.IndexOutOfRangeException: Index was outside the bounds of the array.
   at Telerik.WinControls.UI.Scheduler.ICalendar.CalHelper.TryParseRecurrenceRuleProperties(RecurrenceRule result, IEnumerable`1 keywordPairs)
   at Telerik.WinControls.UI.Scheduler.ICalendar.CalHelper.TryParseRRuleCore(String valueToParse, RecurrenceRule& result)
   at Telerik.ReportServer.Web.Utils.Appointment..ctor(DateTime startUtc, String recurrenceRule)
   at Telerik.ReportServer.ServiceAgent.Tasks.TaskInfo.UpdateNextOccurrenceTime(DateTime utcFrom, DateTime utcTo)
   at Telerik.ReportServer.ServiceAgent.Services.SchedulingService.CalculatePendingTasks(List`1 pendingTasks)
   at Telerik.ReportServer.ServiceAgent.Services.SchedulingService.MainLoop()
   at Telerik.ReportServer.ServiceAgent.Services.SchedulingService.StartMain()

Unplanned
Last Updated: 30 Mar 2022 12:56 by hkdave95

Edit User Dialog cannot be closed through the Cancel/Save button after resetting the user's password. The issue appears to happen when the password is auto-filled.

Even though the dialog cannot be closed through the Cancel/Save button, it closes successfully through the button in the top right corner. However, that user will no longer be visible on the page needs to be reloaded.

Unplanned
Last Updated: 06 Jan 2022 11:47 by ADMIN

The CommandTimeout property of the MSSQL Storage is respected when provided in the ReportServerAdmin.config of the Report Server, for example with the following code:

<?xml version="1.0" encoding="utf-8" ?>
<configuration>
  <configSections>
    <section name="reportServer" type="Telerik.ReportServer.Web.Configuration.ReportServerConfigurationSection, Telerik.ReportServer.Web" requirePermission="false" allowLocation="true" />
  </configSections>
  <reportServer>
    <storage provider="MsSqlServer">
      <parameters>
                <parameter name="ConnectionString" value="Data Source=(local)\MSSQLSERVER01;Initial Catalog=RESTStorage;Integrated Security=SSPI" />
		<parameter name="commandTimeout" value="360" />
      </parameters>
    </storage>
  </reportServer>
</configuration>

The user should be able to provide this value from the Configuration page for the Storage settings, as this is done for the connection string.

Unplanned
Last Updated: 28 Sep 2021 13:26 by ADMIN
I am using the Telerik ReportServerClient to create, update, and delete subscriptions on our Report Server from our MVC application.

I am able to set all features that I need to set, except the first dropdown of the "Repeat On" section of the recurrence rule. 
Unplanned
Last Updated: 24 Sep 2021 08:55 by ADMIN

We cannot delete reports using the Report Server UI. After you select the report and choose to delete it, the report appears as removed from the list, even though the details are still visible. If you refresh the page, the report is still there.

Further investigation revealed that the ServiceAgent is not running. There is no proper error message indicating this though.

The issue is reproducible only with the Report Server running under HTTPS. When under HTTP there is a proper message stating that the ServiceAgent is stopped.

Unplanned
Last Updated: 21 Apr 2021 08:20 by ADMIN
Attempting to login with "Active Directory Credentials" throws an exception - A potentially dangerous Request.Form value was detected from the client (wresult="<t:RequestSecurityTo...").
Description: ASP.NET has detected data in the request that is potentially dangerous because it might include HTML markup or script. The data might represent an attempt to compromise the security of your application, such as a cross-site scripting attack. If this type of input is appropriate in your application, you can include code in a web page to explicitly allow it. For more information, see http://go.microsoft.com/fwlink/?LinkID=212874.
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