Unplanned
Last Updated: 23 May 2022 12:18 by Gerry Connolly

Some of my scheduled tasks generate errors in the ServiceAgent log like:

Telerik.ReportServer.ServiceAgent.exe Error: 0 : Sending an email message failed:
System.Net.Mail.SmtpException: Exceeded storage allocation. The server response was: 4.3.1 Message size exceeds fixed maximum message size
   at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse)
...

and

Telerik.ReportServer.ServiceAgent.exe Error: 0 : Sending an email message failed:
System.Net.Mail.SmtpException: Failure sending mail. ---> System.IO.IOException: Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
   at System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size)
...

In these cases, the report document seems to be generated correctly, however, it is too large to be attached to an email and there aren't any emails sent to the users.

It would be helpful to have at least notifications sent to the admin that the task was executed, but the emails were not sent due to particular reasons.

Unplanned
Last Updated: 23 May 2022 07:15 by hkdave95

I am trying to edit an existing user, and before changing anything I receive the error message 'The email is already taken!'. This happens occasionally.

Here is a link to a video that demonstrates the problem.

Completed
Last Updated: 11 May 2022 10:24 by ADMIN
Release R2 2022

If you unselect all the days from the Day of the Week in the recurrence rule of a scheduled task of data alert, the task can be saved but will throw an Internal Server Error and you won't be able to list the available tasks on the server.

The linked muted video demonstrates the problem.

Here is the error stack trace produced by the ServiceAgent:

Telerik.ReportServer.ServiceAgent.exe Information: 0 : Loaded 37 tasks in total.
Telerik.ReportServer.ServiceAgent.exe Error: 0 : System.IndexOutOfRangeException: Index was outside the bounds of the array.
   at Telerik.WinControls.UI.Scheduler.ICalendar.CalHelper.TryParseRecurrenceRuleProperties(RecurrenceRule result, IEnumerable`1 keywordPairs)
   at Telerik.WinControls.UI.Scheduler.ICalendar.CalHelper.TryParseRRuleCore(String valueToParse, RecurrenceRule& result)
   at Telerik.ReportServer.Web.Utils.Appointment..ctor(DateTime startUtc, String recurrenceRule)
   at Telerik.ReportServer.ServiceAgent.Tasks.TaskInfo.UpdateNextOccurrenceTime(DateTime utcFrom, DateTime utcTo)
   at Telerik.ReportServer.ServiceAgent.Services.SchedulingService.CalculatePendingTasks(List`1 pendingTasks)
   at Telerik.ReportServer.ServiceAgent.Services.SchedulingService.MainLoop()
   at Telerik.ReportServer.ServiceAgent.Services.SchedulingService.StartMain()

Completed
Last Updated: 25 Apr 2022 16:14 by ADMIN
Release R1 2022 SP1
If the Enable Web Report Designer setting is marked, it would be nice if the Telerik Web Report Designer is opened when New Report is clicked.
Unplanned
Last Updated: 30 Mar 2022 12:56 by hkdave95

Edit User Dialog cannot be closed through the Cancel/Save button after resetting the user's password. The issue appears to happen when the password is auto-filled.

Even though the dialog cannot be closed through the Cancel/Save button, it closes successfully through the button in the top right corner. However, that user will no longer be visible on the page needs to be reloaded.

Unplanned
Last Updated: 09 Mar 2022 12:28 by ADMIN
Created by: Jason
Comments: 2
Type: Feature Request
1

Currently the Report Server appears to keep the execution history of scheduled report tasks indefinitely.  The task execution history is a very useful feature but there appears to be no way to limit the history to a certain amount of time.  For our use case it is unlikely that we will need to go further back then 1 or two months in the history and as we get months an even years of history (which includes the execution and related documents) the time needed to backup and restore the Report Server increases.  We only have about 30 scheduled reports that run each day but over a year that is 10,000+ executions that are stored and anything over a month or so old has little value to us.  I am not sure if these also have an impact on the overall performance of the Report Server or at least the Scheduler portion of the UI but that would be another reason to limit the retention.

Currently the only method to delete the executions is to either (a) do it manually via the UI (screenshot below) or (b) to write an application that deletes executions outside our retention window using the API to query and then delete them.  Method (a) is too time consuming for a person to do and (b) will require writing the application but then also monitoring it's status and keeping up with any changes in the API over time.

I would propose adding some method of allowing users to set a "retention period" for scheduled task executions.

  • The retention period would ideally be able to be set globally and overridden for a particular task
  • The retention period would be specified in days
  • To actually remove the old executions you could create a task that runs once a day and is executed by the windows service that exists -OR- each time the task executes to run the report it can also look to see which historical executions are older then the retention period and delete them.
  • The removal of the historical tasks should also delete any associated documents

 

Implementing this would allow for much quicker upgrades, backups, and restores of the Report Server.

Unplanned
Last Updated: 02 Mar 2022 12:59 by Jason

We are using Azure Redis Cache for the Report Server storage. Azure Redis stops the support for TLS 1.0 and 1.1 as stated in Remove TLS 1.0 and 1.1 from use with Azure Cache for Redis.

If I set Azure Redis to allow TLS 1.0 everything works fine.

If I switch the minimum TLS version in Azure to 1.2 (or 1.1 for that matter) I start to get the error:

No connection is available to service this operation: GET TRS\1\SV
   at StackExchange.Redis.ConnectionMultiplexer.ExecuteSyncImpl[T](Message message, ResultProcessor`1 processor, ServerEndPoint server)
   at StackExchange.Redis.RedisBase.ExecuteSync[T](Message message, ResultProcessor`1 processor, ServerEndPoint server)
   at StackExchange.Redis.RedisDatabase.StringGet(RedisKey key, CommandFlags flags)
   at Telerik.Reporting.Cache.StackExchangeRedis.RedisStorage.GetBytes(String key)
   at Telerik.Reporting.Services.Engine.PersistableObject.GetInt(String key)
   at Telerik.ReportServer.Engine.StorageUpgrader.UpgradeStorageVersion()
   at Telerik.ReportServer.Web.Models.ReportServerWebHost..ctor(IStorage storage)
   at Telerik.ReportServer.Web.WebApiConfig.ConfigureDependencyResolver()
   at Telerik.ReportServer.Web.WebApiConfig.Register(HttpConfiguration config)
   at System.Web.Http.GlobalConfiguration.Configure(Action`1 configurationCallback)
   at Telerik.ReportServer.Web.WebApiApplication.Application_Start()

The articles I can find all state that we should add "sslprotocols=tls12" in addition to "ssl=true" in the connection string to support TLS 1.2.  When I do this I get the error "Keyword 'sslProtocols' is not supported". 

This won't let me use Azure Redis Cache.

I suspect the issue is due to the deprecated package that you use for the Redis database connection.

For that reason, I would like it to be updated to the new one so that I may continue to use Azure Redis.

Completed
Last Updated: 20 Jan 2022 12:01 by ADMIN
Created by: Mhd.Ahd
Comments: 1
Type: Feature Request
6
Add a "Shared resources" directory to contain images and logos used by hosted reports.
Unplanned
Last Updated: 19 Jan 2022 15:27 by ADMIN
Created by: Peter
Comments: 0
Type: Feature Request
3
Currently, the Reports view is loading slowly when hundreds of reports are viewed. Optimize the Reports view for servers that manage enormous lists of reports.
Unplanned
Last Updated: 06 Jan 2022 11:47 by ADMIN

The CommandTimeout property of the MSSQL Storage is respected when provided in the ReportServerAdmin.config of the Report Server, for example with the following code:

<?xml version="1.0" encoding="utf-8" ?>
<configuration>
  <configSections>
    <section name="reportServer" type="Telerik.ReportServer.Web.Configuration.ReportServerConfigurationSection, Telerik.ReportServer.Web" requirePermission="false" allowLocation="true" />
  </configSections>
  <reportServer>
    <storage provider="MsSqlServer">
      <parameters>
                <parameter name="ConnectionString" value="Data Source=(local)\MSSQLSERVER01;Initial Catalog=RESTStorage;Integrated Security=SSPI" />
		<parameter name="commandTimeout" value="360" />
      </parameters>
    </storage>
  </reportServer>
</configuration>

The user should be able to provide this value from the Configuration page for the Storage settings, as this is done for the connection string.

Unplanned
Last Updated: 04 Jan 2022 10:04 by ADMIN
Created by: John
Comments: 4
Type: Feature Request
4
We use the Kendo MVC controls in our website that is hosted on Microsoft Azure. We would like to do reporting but cannot with the Telerik reporting functionality - as far as I am aware. Cloud based websites are increasing in number....
Unplanned
Last Updated: 15 Dec 2021 12:04 by ADMIN
Created by: Colby
Comments: 1
Type: Bug Report
1

Hello, almost every time I select a scheduled task that I have to scroll down to select in the Scheduling tab, the grid view jumps back up to the top of the task list, making it very annoying to look through tasks.

 

1. Open Scheduling tab.

2. Scroll down in scheduled task grid view below the first N rows displayed.

3. Select row corresponding to a scheduled task.

4. Task grid view returns to the top N rows of the scheduled tasks.

 

Thank you

Under Review
Last Updated: 27 Oct 2021 09:36 by ADMIN
Created by: n/a
Comments: 1
Type: Feature Request
1
It would be nice to add a logo to the mail template's body in the schedule.
Declined
Last Updated: 27 Oct 2021 08:38 by ADMIN
Created by: n/a
Comments: 3
Type: Feature Request
1

In the Schedule I want to set the specific name of the attachment instead of the Report's intern name.

I have a report named Report xyz per period with parameters for day-, week and month report.

When I make a schedule I cannot set the name of the attachment when I sent it by mail, it's alway Report xyz per period.

Under Review
Last Updated: 12 Oct 2021 10:55 by ADMIN
Created by: Harsha
Comments: 2
Type: Feature Request
0
Currently, if a report has multiple crosstabs and I would like to use this report for Data alerts. While setting up the rules I am unable to set up rules across cross tab.
For instance, 
crosstab1.textBox59 >= 0 & crosstab2.textbox78 <= 0 is not possible. 
when i save a rule for crosstab1 and try to add  a new rule for crosstab2 it automatically deletes the crosstab1 rule. 
Unplanned
Last Updated: 12 Oct 2021 09:12 by ADMIN
If you previewed a report from the Report Server after more than 30 minutes of inactivity, there is an error message "Forbidden. Insufficient credentials."
Unplanned
Last Updated: 28 Sep 2021 13:26 by ADMIN
I am using the Telerik ReportServerClient to create, update, and delete subscriptions on our Report Server from our MVC application.

I am able to set all features that I need to set, except the first dropdown of the "Repeat On" section of the recurrence rule. 
Unplanned
Last Updated: 24 Sep 2021 14:05 by ADMIN

Currently, the Report Server is installed with binding only to HTTP-type sites. This may break a Report Server site bound to an HTTPS site after upgrading to a new version. It is necessary to add the binding to HTTPS manually after each upgrade.

It would be great if there is an option for binding to HTTPS with the installation and if all the bindings can be preserved after upgrading.

Unplanned
Last Updated: 24 Sep 2021 08:55 by ADMIN

We cannot delete reports using the Report Server UI. After you select the report and choose to delete it, the report appears as removed from the list, even though the details are still visible. If you refresh the page, the report is still there.

Further investigation revealed that the ServiceAgent is not running. There is no proper error message indicating this though.

The issue is reproducible only with the Report Server running under HTTPS. When under HTTP there is a proper message stating that the ServiceAgent is stopped.

Completed
Last Updated: 13 May 2021 11:19 by ADMIN
Created by: Mhd.Ahd
Comments: 7
Type: Feature Request
11
I'm using Crystal Enterprise for a longtime, and would like to replace it with that tool.
 On of the most useful feature is scheduling (for time-hungry reports, that takes more than 20 minutes to be generated).

It will be a plus if you add:
* The ability to choose the Execution start time, and frequancy; and to enable or disable the schedule job without lossing it.
* Add a menu item called "Schedule Jobs", to view all schedule jobs of any accessible report (per profile; Admin can see all categories by profiles).
* The ability to execute on-demond (execute disabled or enabled schedules for prepared parameters).
* The ability to sign the generated PDF.
* The ability to send generated PDF to mail (one or more), and to set the mail subject and body.
* nerated PDF to folder (local, remote with auth) or FTP.The ability to save the ge
* The ability to view schedule execution history, and view its result; and Add option to clear old results.
* No "time out" for longer generation process.
* Schedule jobs queued per user profiles;
* Admin can set priority to user profiles (to execute queued jobs), and can cancel jobs.
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