We are using Azure Redis Cache for the Report Server storage. Azure Redis stops the support for TLS 1.0 and 1.1 as stated in Remove TLS 1.0 and 1.1 from use with Azure Cache for Redis.

If I set Azure Redis to allow TLS 1.0 everything works fine.

If I switch the minimum TLS version in Azure to 1.2 (or 1.1 for that matter) I start to get the error:

No connection is available to service this operation: GET TRS\1\SV
   at StackExchange.Redis.ConnectionMultiplexer.ExecuteSyncImpl[T](Message message, ResultProcessor`1 processor, ServerEndPoint server)
   at StackExchange.Redis.RedisBase.ExecuteSync[T](Message message, ResultProcessor`1 processor, ServerEndPoint server)
   at StackExchange.Redis.RedisDatabase.StringGet(RedisKey key, CommandFlags flags)
   at Telerik.Reporting.Cache.StackExchangeRedis.RedisStorage.GetBytes(String key)
   at Telerik.Reporting.Services.Engine.PersistableObject.GetInt(String key)
   at Telerik.ReportServer.Engine.StorageUpgrader.UpgradeStorageVersion()
   at Telerik.ReportServer.Web.Models.ReportServerWebHost..ctor(IStorage storage)
   at Telerik.ReportServer.Web.WebApiConfig.ConfigureDependencyResolver()
   at Telerik.ReportServer.Web.WebApiConfig.Register(HttpConfiguration config)
   at System.Web.Http.GlobalConfiguration.Configure(Action`1 configurationCallback)
   at Telerik.ReportServer.Web.WebApiApplication.Application_Start()

The articles I can find all state that we should add "sslprotocols=tls12" in addition to "ssl=true" in the connection string to support TLS 1.2.  When I do this I get the error "Keyword 'sslProtocols' is not supported". 

This won't let me use Azure Redis Cache.

I suspect the issue is due to the deprecated package that you use for the Redis database connection.

For that reason, I would like it to be updated to the new one so that I may continue to use Azure Redis.

I am trying to edit an existing user, and before changing anything I receive the error message 'The email is already taken!'. This happens occasionally.

Here is a link to a video that demonstrates the problem.

On some system configurations, the setup wizard throws the following error when upgrading the Telerik Report Server from version R2 2023 SP1 to version R3 2023 SP1.

To work around the issue, one can uninstall the previous version first and install the new one afterward.  

Hello, 

I recently upgraded our Report Server that was hosted in IIS with an HTTPS binding but after the upgrade we were unable to communicate with the server using HTTPS. We received an invalid client id error.

We updated the bindings and everything worked. However, it would be nice if we could upgrade Report Server without changing the IIS bindings.

Thank you.

Hello, 

I was on a remote web session with an engineer and we discovered that the Scheduler UI isn't saving the changed password to the database. 

The environment that I use is below. 

• Report Server is installed in an Azure Virtual Machine
  • IIS is bound to ports 443 and 83
• The SMTP Service is on RackSpace
• The storage is located in SQL Server

The steps to reproduce are as follows.

1. Change the Password
2. Save the Changes
3. Send Test
4. Receive Error output

During the Remote Web Assistance Session, we tried a Gmail SMTP server and received the same results. 

We also enabled tracing and noticed an error in the event logs which I will attach here. 

Please let me know if you need any additional information.

The 'report name/Shelve' path seems to be broken.

For example, when I try to preview the report in Server > Web Preview in the Standalone Designer connected to the Report Server, the browser tries to open the URL 'reportServerHost/Report/View/CategoryName/ReportName/Shelve'. However, it hangs and doesn't display anything.

Hello, almost every time I select a scheduled task that I have to scroll down to select in the Scheduling tab, the grid view jumps back up to the top of the task list, making it very annoying to look through tasks.

1. Open Scheduling tab.

2. Scroll down in scheduled task grid view below the first N rows displayed.

3. Select row corresponding to a scheduled task.

4. Task grid view returns to the top N rows of the scheduled tasks.

Thank you

If you unselect all the days from the Day of the Week in the recurrence rule of a scheduled task of data alert, the task can be saved but will throw an Internal Server Error and you won't be able to list the available tasks on the server.

The linked muted video demonstrates the problem.

Here is the error stack trace produced by the ServiceAgent:

Telerik.ReportServer.ServiceAgent.exe Information: 0 : Loaded 37 tasks in total.
Telerik.ReportServer.ServiceAgent.exe Error: 0 : System.IndexOutOfRangeException: Index was outside the bounds of the array.
   at Telerik.WinControls.UI.Scheduler.ICalendar.CalHelper.TryParseRecurrenceRuleProperties(RecurrenceRule result, IEnumerable`1 keywordPairs)
   at Telerik.WinControls.UI.Scheduler.ICalendar.CalHelper.TryParseRRuleCore(String valueToParse, RecurrenceRule& result)
   at Telerik.ReportServer.Web.Utils.Appointment..ctor(DateTime startUtc, String recurrenceRule)
   at Telerik.ReportServer.ServiceAgent.Tasks.TaskInfo.UpdateNextOccurrenceTime(DateTime utcFrom, DateTime utcTo)
   at Telerik.ReportServer.ServiceAgent.Services.SchedulingService.CalculatePendingTasks(List`1 pendingTasks)
   at Telerik.ReportServer.ServiceAgent.Services.SchedulingService.MainLoop()
   at Telerik.ReportServer.ServiceAgent.Services.SchedulingService.StartMain()

Add a "Shared resources" directory to contain images and logos used by hosted reports.

I'm using Crystal Enterprise for a longtime, and would like to replace it with that tool.
 On of the most useful feature is scheduling (for time-hungry reports, that takes more than 20 minutes to be generated).

It will be a plus if you add:
* The ability to choose the Execution start time, and frequancy; and to enable or disable the schedule job without lossing it.
* Add a menu item called "Schedule Jobs", to view all schedule jobs of any accessible report (per profile; Admin can see all categories by profiles).
* The ability to execute on-demond (execute disabled or enabled schedules for prepared parameters).
* The ability to sign the generated PDF.
* The ability to send generated PDF to mail (one or more), and to set the mail subject and body.
* nerated PDF to folder (local, remote with auth) or FTP.The ability to save the ge
* The ability to view schedule execution history, and view its result; and Add option to clear old results.
* No "time out" for longer generation process.
* Schedule jobs queued per user profiles;
* Admin can set priority to user profiles (to execute queued jobs), and can cancel jobs.

I create a Report Book in the Standalone designer that is connected to my Report Server. When I add the first two reports, the Report Book is rendered as expected. When I add the third one, it fails with the exception:

Report processing was cancelled.
Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index

Here is a link to a short video demonstrating the problem. All the individual reports run correctly.

Hi,

I have a report that is scheduled to happen first day of every month. The thing is that when I look at the next occurrence of the report, it is happening on the second day of the month. I am attaching the report settings herewith. Please let me know if you have a solution/ explanation to get this corrected. Thanks a lot in advance.