Error emails only to internal users

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Request a Feature Report a Bug

Completed

Last Updated: 30 May 2018 17:16 by Harsha

Harsha

Created on: 31 Aug 2017 12:30

Type: Feature Request

Error emails only to internal users

In the recent R2 build there was an error with respect to no data message. And an error email was sent to all users. 
Currently, we have set up all users as external subscribers and admins or point of contacts as internal users. I think users shouldn't be receiving these error emails and only internal users should be recieving this. 
A global configuration should be available to toggle this functionality so that other customers who need emails to be sent to all will be catered to as well.

4 comments

Harsha

Posted on: 30 May 2018 17:16

Thank you for completing this..

ADMIN

Milen | Product Manager @DX

Posted on: 07 Dec 2017 13:29

Hi, after internal discussion we have decided that if a report generation fails or the report gets generated with errors, only the RS administrators and the Creator of the report should be notified. This is implemented: https://docs.telerik.com/report-server/data-alerts-management#subscribers-view  https://docs.telerik.com/report-server/scheduled-tasks-management#subscribers-view

Harsha

Posted on: 21 Sep 2017 21:59

Thank you for your reposnse. Here is what my need is:
-- I like the no document generated part.
-- However for the document with errors, i prefer it sending it to internal users, admins, and report owners.

ADMIN

Milen | Product Manager @DX

Posted on: 20 Sep 2017 08:55

Thank you for the constructive feedback. I moved the item for the Report Server product where other Report Server users will be able to discover it and vote for it. 

What do you think about the following logic:
If the report generation fails and there is no report document generated, an email should be sent only to the Report Server administrator and the Report author. 
If a report document gets generated, but with error(s), to be able to configure the Report Server which of these to receive email - Administrator, Author, Internal subscribers, External subscribers.