Last Updated: 16 Sep 2018 06:26 by Shalabh
Created on: 23 Aug 2016 13:26
Type: Feature Request
Customize External Template
It recently became apparent to us that there are multiple templates for sending email. There is the one that can be customized but it only get customized for internal users. There is also a separate template for external users and it cannot be customized and is common across all reports.

All templates need to be customization for each report. Since the Report Server is designed to send to anyone and the licenses are controlled by who can create reports, it makes the ability to send report to users extremely limited. 
Posted on: 16 Sep 2018 06:26
Thank you for adding this feature.
I tested this feature with two separate scheduled tasks. I setup different Local and External templates for both tasks and all the emails were sent out with their respective templates. It is working very well.
Posted on: 14 Sep 2018 17:10
Thank you
Milen | Product Manager @DX
Posted on: 12 Sep 2018 15:01
Scheduling did get a major improvement in the just published 2018 R3 release. The improvement includes the current feature:
Posted on: 30 May 2018 17:15
Is there any ETA for this? Could this be prioritized? 
Posted on: 22 May 2017 15:11
Thanks so much. This will resolve my issue which I mentioned in a different feature request just below this. 

This is a high priority issue for us here and is there any ETA for this?
I sincerely wish if this change can be pushed as an adhoc rather than as part of release.. 
Posted on: 27 Apr 2017 18:36
Is there an update on when this feature would be released?
Posted on: 17 Nov 2016 17:36
I second what Doug said - in our company, we need to send reports to people outside of our company. The sooner this feature is available, the better. :)
Posted on: 18 Oct 2016 13:36
Yes, I couldn't agree more.  This is handicapping our Organization in a big way as the reports I generate are distributed to all of our Executive Staff (CEO, CFO, CTO, etc.) and they are all External Users, as they should be.  They require special information that changes week to week based on what's happening that week and I can't simply edit the Mail Template on the Schedule for the Reports I send out to them.  I can't change the Template because we use that for many other reports that don't need to have that additional text for Executive Leadership.  This should be elevated quickly to be available on the next release.