Need More Info
Last Updated: 11 Dec 2024 07:07 by ADMIN
terrysmith
Created on: 10 Dec 2024 19:10
Type: Bug Report
0
Unrecoverable errors when building a theme

I modified a theme this morning and after changing a property got the error: "There are errors in SASS and it cannot be compiled to CSS.". Changing the property back to what it was before did not resolve the problem. Clicking the Undo button over and over and over did not resolve it. 

I started over with a backup taken yesterday and started reapplying changes. When I clicked "Export All" I once again got the same error. There is no way to recover from it. 

I've had ThemeBuilder licensed for some time, but this is the first week I've tried to use it in our application. It seems to be total garbage. I can't see any why forward with us using a tool that's going to randomly produce unrecoverable errors. 

 

1 comment
ADMIN
Nick Iliev
Posted on: 11 Dec 2024 07:07

Hello Terry,

I’m sorry to hear that you’re having trouble with your ThemeBuilder project! I understand your frustration, and I want to assure you that we will do our best to recover your project as quickly as possible. 

The affected project is not shared with our account, so we cannot access it directly (by default, all projects are not available through a public link). Please share your project with themebuilder@progress.com or export and send us the project's metadata using one of the two options in the ThemeBuilder dashboard.



Once we have access to the project, we will continue the investigation immediately.

 

Regards,
Nick Iliev
Progress Telerik

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