Can't use Fiddler Everywhere with VPN

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Last Updated: 25 Oct 2020 15:32 by ADMIN

Kaitlyn

Created on: 02 Oct 2020 22:31

Type: Feature Request

Can't use Fiddler Everywhere with VPN

I am unable to capture any traffic when connected to my company's VPN (Pulse). With so many people working from home these days, Fiddler Everywhere is positively useless without the ability to use it with a VPN. A few details about my setup:

* I am working on a Mac running Catalina 10.15.7.

* Fiddler Everywhere captures traffic just fine when I am not connected to the VPN, but as soon as I turn it on, no new traffic shows up. When I disconnect the VPN, I immediately see it capturing regular traffic again.

* I cannot connect to my VPN while running Fiddler Everywhere. My VPN Client just spins until it times out when trying to connect with Fiddler running.

* I tried following the instructions for working with Cisco VPN (even though I am using a different VPN) here: https://docs.telerik.com/fiddler-everywhere/knowledge-base/configure-vpn-with-fiddler, but it didn't work. I wasn't able to follow the instructions perfectly anyways, since I can't connect to my VPN while Fiddler is running. But I tried shutting down Fiddler after Step 4, and then restarting it after Step 5. It didn't work.

Please fix this problem! I really liked using Fiddler on Windows, and there really isn't another good comparable product out there for Macs that I have found!

3 comments

ADMIN

Nick Iliev

Posted on: 25 Oct 2020 15:32

Hi Joshua,

There is no straightforward solution for all VPN tools, but you could try the one described in this KB article (tested and working for Cisco VPN). Note that you will still need to have a direct internet connection (without the VPN on) so that you could execute and connect to Fiddler Everywhere before starting the VPN tool.

Regards,
Nick Iliev
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Joshua

Posted on: 23 Oct 2020 13:48

I'm also having this issue, not using Pulse, using custom VPN solution form from employer.

Mac Catalina 10.15.7

When connected to the VPN, Fiddler captures no traffic.

I have the same problem with Charles.

Really need a work-around.

ADMIN

Nick Iliev

Posted on: 05 Oct 2020 12:38

Hello Kaitlyn,

Thank you for providing the feedback and the detailed information about your issue with Pulse not working alongside Fiddler Everywhere. We are currently investigating the case, and I will post here once we know more. Meanwhile, can you check if you could explicitly set your Pulse client to use the proxy (set up by FIddler Everywhere) - a related documentation article can be found here.

Regards,
Nick Iliev
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