Won't Fix
Last Updated: 02 Sep 2020 10:47 by ADMIN
Duncan
Created on: 15 Jul 2020 18:36
Type: Bug Report
1
Telerik login gives "user does not exist" on Fiddler Everywhere

Not sure if this is a bug, but every other telerik product including previous fiddler worked with my telerik login.

Steps:

I'm not behind a VPN. 

  1. I just downloaded Fiddler Everywhere,
  2. ran it,
  3. tried to sign in and it gives "user does not exist".

This is using the same credentials I used to login to Telerik to write this ticket.

I couldn't find any documentation saying I need a separate account.

Feel free to close or push to Feature Request if this is intended behavior.

3 comments
ADMIN
Nick Iliev
Posted on: 02 Sep 2020 10:47

Hello Sunbreak Wang,

 

With Fiddler Everywhere, you could use Google authentication to create a unique Fiddler account and use it with your existing Google account. Alternatively, you could use the Fiddler Everywhere credentials which will be unique and won't be associated with other services (including Progress login).

 

Regards,
Nick Iliev
Progress Telerik

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Sunbreak
Posted on: 02 Sep 2020 05:13
It's hard to keep up with a those accounts. Could we expect one account for all?
ADMIN
Nick Iliev
Posted on: 17 Jul 2020 06:16

Hi Duncan,

 

Fiddler Everywhere will use its own authentication system and will require a new username/password (or to use a Google Auth). The existing Telerik login credentials can't be used for login into Fiddler Everywhere. Thank you for pointing out that this is missing from the documentation - I will add it to the requirements page shortly.

 

Regards,
Nick Iliev
Progress Telerik