Need More Info
Last Updated: 03 Aug 2020 05:27 by ADMIN
Phatmandrake
Created on: 06 Jul 2020 15:45
Type: Bug Report
0
Live Traffic will not unpause on MacOS Catalina 10.15.5, Capture HTTPS Traffic and Trust Root Certificated enabled.
Live Traffic stays paused. It does not unpause when toggled, and the Root Certificate and HTTPS traffic capture are enabled.
9 comments
ADMIN
Nick Iliev
Posted on: 03 Aug 2020 05:27

Hello Steve,

 

Thanks for trying Fiddler Everywhere and for your feedback.

Regarding the issue with capturing not working can you please share more details so we could try to reproduce and fix the issue (if such is present). We need the following information:

- Information about your OS (version and build number).

- Let us know if there are 3rd party tools that are monitoring the network traffic (like firewalls, antivirus, or corporate security tools).

- Are you trying to capture traffic from a specific app/browser?

- Post the Fiddler logs (see my previous post in this thread for the Mac location) 

- Provide information about your proxy settings before and after capturing is turned on.

Regarding the version information

The version of the currently installed client is available during the client loading screen. The team will introduce an About functionality in one of the upcoming versions.

Regarding the issue with FE window being fully maximized

This is a known issue which the team acknowledged and is going to discuss on the upcoming planning meetings. Providing more information about your OS will help us a lot.

 

Regards,
Nick Iliev
Progress Telerik

Steve
Posted on: 27 Jul 2020 17:22

I'm having the same issue.  Fiddler is simply not working.  Switching the the Live Traffic button to On does not seem to be doing anything.  It still remains (Paused).

A few other criticisms:

  1. How do I find what version I have installed?  No where is there an "About" function.
  2. Everytime I open the app it opens full maximized.  Why?  It's very disruptive.  I would like it to open to the size I last had it.

 

Very disappointing, and currently totally unusable.  Will have to investigate alternatives....

 

 

ADMIN
Nick Iliev
Posted on: 24 Jul 2020 06:29

Hi Sean-Michael,

 

We made extensive tests on MacOS Catalina but we were not able to reproduce the issue. Try completely resetting your Fiddler client (make a fresh reinstall) and also if possible send us the logs (after Fiddler has started). The logs on MacOS are located in:

~/Library/Application Support/Fiddler Everywhere/Logs

 

Regards,
Nick Iliev
Progress Telerik

Phatmandrake
Posted on: 23 Jul 2020 21:01
Every external source. Chrome, any website. Safari, any website. Firefox, anywebsite. Live capture does not toggle from the pause position. I can run Fiddler Everywhere from a Windows VM on the same device and it very clearly shows "Capturing", and works as expected.
ADMIN
Nick Iliev
Posted on: 23 Jul 2020 17:41

Hello Sean,

 

Can you give an example for the external source which you are not able to capture - is it a web site that is not being captured or a 3rd-party application? If possible share URLs that are causing the issue.

 

Regards,
Nick Iliev
Progress Telerik

Phatmandrake
Posted on: 23 Jul 2020 15:21
I am able to capture secure traffic with Composer, but I am unable to capture live traffic from external sources. There is no proxy or VPN.
ADMIN
Nick Iliev
Posted on: 09 Jul 2020 10:44

Hello Sean-Michael,

 

I am sorry for the confusion - the Fiddler 0.11 was just released yesterday so now you should be able to download and install the latest version.

 

Regards,
Nick Iliev
Progress Telerik

Progress is here for your business, like always. Read more about the measures we are taking to ensure business continuity and help fight the COVID-19 pandemic.
Our thoughts here at Progress are with those affected by the outbreak.
Phatmandrake
Posted on: 07 Jul 2020 14:10
If downloading using https://www.telerik.com/download/fiddler-everywhere version 10.2.157 is downloaded, and from in the application no updates are available.
ADMIN
Nick Iliev
Posted on: 07 Jul 2020 13:39

Hi Sean-Michael,

 

Thank you for using Fiddler Everywhere and for your feedback. Please try to update to the latest version of FE which of this very moment is 0.11.0 and let us know if the issue is still reproducible. If you are still experiencing the problem let us know if your FE client able to capture any traffic (for example non-secure HTTP from the Composer) and is your local setup using a VPN or corporate proxy?

 

Regards,
Nick Iliev
Progress Telerik

Progress is here for your business, like always. Read more about the measures we are taking to ensure business continuity and help fight the COVID-19 pandemic.
Our thoughts here at Progress are with those affected by the outbreak.