Pending Review
Last Updated: 11 Apr 2019 13:02 by ADMIN
Ray
Created on: 29 Mar 2019 22:28
Type: Bug Report
2
Fiddler's new Feedback Portal not working properly

This is a copy of Fiddler's new Feedback Portal not working properly submitted to the Fiddler groups forum:

I have submitted probably a dozen or two bugs to the Fiddler Feedback portal https://fiddler.ideas.aha.io/ideas . Fiddler recently changed the feedback portal software and attempted to import all existing bugs. The import was not done properly. Every bug I reported the old links do not redirect to the imported reports. If I search for a report by title only arbitrary comments of the reports are included. There are no screenshots or attachments. Also I cannot login to the portal with my yahoo account, it says "Oh, no! Something's not right, but we're sorting it out." I was able to salvage some of what I reported from screenshots of the old site but I don't remember all of what I reported. Please retry the import so what users reported remains open for discussion and fixing. One particular bug is really a nuisance and hasn't been fixed when I have one session open raw in inspector and I click on another session I have to wait a long time. I don't remember what bug I filed over it but I know I filed something.

(Since the original post I have been able to login with my yahoo account. It does not show any bugs for my e-mail and they're still broken missing content and comments as "Imported User")

 

3 comments
ADMIN
Kammen
Posted on: 11 Apr 2019 13:02
Hello,

We're currently working on the comments. Soon they should be fixed. 

Thanks again for reporting those issues.

Regards,
Kammen
Progress Telerik
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
Ray
Posted on: 04 Apr 2019 21:43

Feel free to change my name from Imported User to Ray Satiro. Thanks for the list of links and fixing them. There is still the issue that comments seem to have disappeared or be in the wrong order. For example:

https://feedback.telerik.com/fiddler/1361505-setuphelper-is-ranked-as-malicious

https://feedback.telerik.com/fiddler/1361526-number-of-sessions-area-is-too-small-cuts-off-numbers

https://feedback.telerik.com/fiddler/1361582-ignore-connecting-to-gateway-if-gateway-is-fiddler-itself-ie-don-t-loop

Those at least have missing comments, comments out of order or just original post looks wrong (IIRC). Also generally for all posts it appears the reply order is no longer chronological, ie I would expect later replies to be last not first.

ADMIN
Kammen
Posted on: 04 Apr 2019 15:12
Hey Ray,

Thanks for contacting us about the issues you have encountered on our feedback portal. We were unaware about some of them and we appreciate your time and engagement with the product. 

Next, I'll try to address all the reported issues:
  • We managed to fix the redirects and they should work for all items now.
  • As for the attachments, I am afraid we cannot migrate those to the new portal due to limitations in aha. Still, we're able to access them if we need them. 
  • The feedback items are imported with "Imported user" because we don't have the right to register you in our new system without your agreement. 

Finally, I took the time to find all the items created by you. Here is a list of them: 
https://feedback.telerik.com/fiddler/FID-I-124
https://feedback.telerik.com/fiddler/FID-I-206
https://feedback.telerik.com/fiddler/FID-I-207
https://feedback.telerik.com/fiddler/FID-I-246
https://feedback.telerik.com/fiddler/FID-I-249
https://feedback.telerik.com/fiddler/FID-I-251
https://feedback.telerik.com/fiddler/FID-I-252
https://feedback.telerik.com/fiddler/FID-I-260
https://feedback.telerik.com/fiddler/FID-I-270
https://feedback.telerik.com/fiddler/FID-I-271
https://feedback.telerik.com/fiddler/FID-I-320
https://feedback.telerik.com/fiddler/FID-I-326
https://feedback.telerik.com/fiddler/FID-I-327
https://feedback.telerik.com/fiddler/FID-I-328
https://feedback.telerik.com/fiddler/FID-I-335
https://feedback.telerik.com/fiddler/FID-I-274
https://feedback.telerik.com/fiddler/FID-I-275
https://feedback.telerik.com/fiddler/FID-I-334

You can subscribe to them in order tol start receiving notifications about status changes or comments.

Once again, thank you for your feedback and please, let us know if there is more we can help with.

Regards,

Kammen
Progress Telerik
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items