"Give feedback" in Fiddler

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Request a Feature Report a Bug

Won't Fix

Last Updated: 03 Dec 2020 14:42 by ADMIN

Poor

Created on: 03 Dec 2020 13:40

Type: Bug Report

"Give feedback" in Fiddler

In the Good Old Times™ "give feednback" just mean "give feedback".

Well, here is your feedback.

Why do i have to

create an account I need like Aids
confirm the account I need like Aids
set a password to an account I need like Aids
log in with said account I need like Aids
click the "report bug" button (finally)
getting interrupted again by some page who tries to trick me in a fucking search
find the "yes I really really want to report that bug" button
and finally after all the above being able to GIVE SOME FUCKING FEEDBACK?

Why are you wasting my time? I did not make it buggy, it was you!

1 comment

ADMIN

Nick Iliev

Posted on: 03 Dec 2020 14:42

Hello,

My name is Nick Iliev from the Fiddler and Fiddler Everywhere support team, and I am sorry to hear that you find the feedback flow frustrating. In fact, we are aiming for quite the opposite - to make the feedback for our free product as helpful as possible.

The login requirement is mandatory so that our forums and feedback portals are free from spam threads. Once you have a login in the Telerik portal, you could use the same login to access multiple forums and feedback portals with the same credentials.

The steps before actually filing a bug report are aiming to confirm that there are no such reports already posted by other community members. The final goal is to have a clean feedback portal that is not overwhelmed with multiple identical issues.

As a side note, we have acknowledged the needs of the community for better support flow. Our latest initiative is Fiddler Everywhere (available for Windows, Linux, and macOS), which also comes with professional support options that allow you to post a ticket to the support team directly.

Once again, please accept our sincere apologies for the inconvenience caused!

Regards,
Nick Iliev
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