Unplanned
Last Updated: 02 Jun 2020 05:33 by ADMIN
When there are more messages in Chat on initial load, it should scroll to show the most recent ones.
Completed
Last Updated: 13 May 2020 12:57 by ADMIN
Release R2 2020

If the ItemsSource of RadChat is bound to an ObservableCollection of chat items and the control is not visible, adding items to that collection crashes the app with the following: 

Foundation.MonoTouchException: Objective-C exception thrown.  Name: NSInternalInconsistencyException Reason: attempt to insert row 0 into section 0, but there are only 0 rows in section 0 after the update

Unplanned
Last Updated: 12 Dec 2019 08:24 by ADMIN
When you try to INSERT (not add) a new item to the RadChat non-empty Items collection, the error "An item with the same key has already been added" is raised.
Unplanned
Last Updated: 17 Oct 2019 10:32 by ADMIN
Created by: robin
Comments: 3
Category: ConversationalUI
Type: Bug Report
1

We have implemented chat functionality using Telerik RadChat component. The problem is that the scroll functionality doesn't scroll fully to the bottom on IOS. It randomly stops somewhere in between. The same code runs perfectly on Android. Below I have attached an example code of our solution.


<telerikConversationalUI:RadChat 
          BackgroundColor="White" 
          Grid.Row="1" 
          x:Name="chat" 
          Author="{Binding Me}"
          ItemsSource="{Binding Items}"
          AutoScrollMode="Always"
          ItemConverter="{StaticResource SimpleChatItemConverter}" 
          SendMessageCommand="{Binding NewMessageCommand}"
          ItemTemplateSelector="{StaticResource CustomChatItemTemplateSelector}"
          SendMessageButtonImage="ic_send_green">
</telerikConversationalUI:RadChat>
Unplanned
Last Updated: 02 May 2019 07:04 by ADMIN

The problem is reproduced sporadically on different platforms or devices. As a workaround you would need to add the same images to platform projects. Please find the images attached.

Unplanned
Last Updated: 27 Feb 2019 08:48 by ADMIN
ADMIN
Created by: Lance | Manager - Technical Support
Comments: 0
Category: ConversationalUI
Type: Bug Report
2
On iOS, need a way to dismiss the keyboard that doesn't require tapping the "Return" key,

On Android, this is done with a tap gesture. On iOS this is usually done with a swipe down gesture.
Completed
Last Updated: 20 Feb 2019 13:54 by ADMIN

When iOS 12.1 software keyboard is toggled, the entry bar doesn't shift to the right height.

In the attached gif, we can see the entry bar shifted up, but not high enough to stay above the keyboard. As a result, the keyboard blocks the entry bar

Completed
Last Updated: 20 Feb 2019 13:53 by ADMIN
Created by: Viktor
Comments: 1
Category: ConversationalUI
Type: Bug Report
0
 Exception is thrown when setting the ItemsSource to null
Completed
Last Updated: 18 Jan 2019 12:39 by ADMIN
Unplanned
Last Updated: 21 Nov 2018 18:37 by ADMIN
When the keyboard is displayed (after clicking into the entry), the messages listview is not resized,so the first messages are hidden and the user cannot scroll to them