Declined
Last Updated: 20 Jul 2026 13:55 by ADMIN

As Ghiath reported in the forum thread, I am seeing this same error.

I am using RadFixedDocument and am generating a PdfFormatProvider. As Ghiath mentioned it will work fine (weeks, months) and then it seems the the font file is locked and it cannot export.

System.IO.IOException: I/O error when opening file 'C:\WINDOWS\FONTS\MSYH.TTC'.

System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.IO.IOException: I/O error when opening file 'C:\WINDOWS\FONTS\MSYH.TTC'.
   at MS.Internal.FontCache.FileMapping.OpenFile(String fileName)
   at MS.Internal.FontCache.FontSource.GetUnmanagedStream()
   at System.Windows.Media.GlyphTypeface.ComputeSubset(ICollection`1 glyphs)
   at Telerik.Windows.Documents.Fixed.Model.Fonts.CidType2Font.ComputeSubset(IEnumerable`1 usedCharacters)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.Fonts.FontStream.CopyPropertiesFromOverride(IPdfExportContext context, FontBase font)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.Fonts.FontStream.CopyPropertiesFrom(IPdfExportContext context, FontBase font)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.Fonts.FontDescriptor.CreateFontFile(IPdfExportContext context, FontBase font)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.Fonts.FontDescriptor.ExportFontFile(IPdfExportContext context, FontBase font)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.Fonts.FontDescriptor.CopyPropertiesFrom(IPdfExportContext context, FontBase font)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.Fonts.CidFontObject.CopyPropertiesFromOverride(IPdfExportContext context, FontBase font)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.Fonts.CidFontObject.CopyPropertiesFrom(IPdfExportContext context, FontBase font)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.Fonts.Type0FontObject.CopyPropertiesFromOverride(IPdfExportContext context, FontBase font)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Export.PdfExporter.WriteFontsFromContext(PdfWriter writer, IPdfExportContext context)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Export.PdfExporter.Export(IRadFixedDocumentExportContext context, Stream output)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.PdfFormatProvider.ExportOverride(RadFixedDocument document, Stream output)
   at Telerik.Windows.Documents.Common.FormatProviders.FormatProviderBase`1.Export(T document, Stream output)
 

It will throw the exception on the line where it is doing the export. The document is typically a multi-page document with images, etc. As I mentioned it might work fine for weeks and then once it fails the only solution is to recycle the web service.

Declined
Last Updated: 20 Jul 2026 13:55 by ADMIN
Created by: Jason
Comments: 3
Category: PdfProcessing
Type: Bug Report
0

I have a simple program that imports a PDF, calls AcroForm.FlattenFormFields(), and calls Export() on the PdfFormatProvider. I am seeing the following exception during Import() on a signed W9 form a customer has uploaded into our system. Due to the sensitive nature of the document I cannot upload it, but below is the Sig section. I have tried other example signed PDFs which seem to work fine (See attached)

39 0 obj
<< /Type /Annot /Rotate 0 /AP 180 0 R /Rect [ 105.8515 149.2023 289.4443 261.1185
] /Border [ 0 0 0 ] /M (h<D[×¥\001.ƒ¶AB}«\006iÚ¿E@\024_”W±ÔÃ\030ÙL\020"É]a\012Ú6¡0\000¶Žm1@Ž)
/C [ 1 ] /DA (h<D[×¥\001.ƒ¶AB}«\006.\023âø‰\035\005íöu\002ÊÒ½ùwË@—‹måÿڏ[ ‹í!¨\001)
/F 4 /Subtype /Sig >>
endobj

 

Exception

System.NotSupportedException: 'Import of annotation with type Sig is not supported.'

Stack Trace

at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.Annotations.AnnotationFactory.CreateUnsupportedAnnotationObject(PdfName type)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Converters.TypeAwareConverter`1.CreateInstance(Type type, PostScriptReader reader, IPdfImportContext context, PdfDictionary dictionary)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Converters.Converter.ConvertFromDictionary(Type type, PostScriptReader reader, IPdfImportContext context, PdfDictionary dictionary)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Converters.Converter.Convert(Type type, PostScriptReader reader, IPdfImportContext context, IPdfPrimitive value)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Converters.Converter.Convert(Type type, PostScriptReader reader, IPdfImportContext context, IPdfPrimitive value)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Types.PdfCollectionBase`1.ConvertElementToType[T](PostScriptReader reader, IPdfImportContext context, IPdfPrimitive element)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Types.PdfCollectionBase`1.TryGetElement[T](PostScriptReader reader, IPdfImportContext context, TIndex index, T& element)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.DocumentStructure.Page.<>c__DisplayClass21_0.<CopyPageAnnotationsTo>b__0()
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.ExceptionHandling.ExecutionHandler.TryHandleExecution[E](Action operation)

 

 

Completed
Last Updated: 07 Jul 2026 13:50 by ADMIN
Release 2026.707 (2026 Q2)
ADMIN
Created by: Deyan
Comments: 0
Category: PdfProcessing
Type: Feature Request
0
This would allow creating documents with preferences such us HideToolbar, HideMenubar, FitWindow, PrintScaling and all other viewer preferences specified in PDF format specification.
Completed
Last Updated: 07 Jul 2026 13:48 by ADMIN
Release 2026.2.707 (2026 Q2)
PdfProcessing: Signature validation reports file as "modified" while Adobe Acrobat reports "not modified".
Completed
Last Updated: 07 Jul 2026 13:48 by ADMIN
Release 2026.2.707 (2026 Q2)

The stack shows 1070 repeated frames of:

  • StructElementObject.ProcessChildPrimitive(...)
  • StructElementObject.CopyPropertiesTo(...)


The StructureTree import is traversing a cyclic StructElement graph (or equivalent re-entrant child chain) without a recursion guard.

During this recursion, indirect object resolution repeatedly re-enters the same compressed object:

  • reference.ObjectNumber = 554
  • context.CurrentIndirectReference.ObjectNumber = 554
  • TryGetIndirectObject(554, ...) == false at re-entry
Completed
Last Updated: 07 Jul 2026 13:48 by ADMIN
Release 2026.2.707 (2026 Q2)
Update the "fx:Version" metadata mapping for the XRechnung conformance level.
Completed
Last Updated: 07 Jul 2026 13:48 by ADMIN
Release 2026.2.707 (2026 Q2)
By specification, the FontDescriptor is required except for Standard fonts. However, if some font has only a declaration of FontDescriptor but with a missing definition, the document is not exported successfully.
Completed
Last Updated: 07 Jul 2026 13:48 by ADMIN
Release 2026.2.707 (2026 Q2)
ADMIN
Created by: Boby
Comments: 1
Category: PdfProcessing
Type: Feature Request
1
The method should create deep copy of  the current page.
Completed
Last Updated: 07 Jul 2026 13:48 by ADMIN
Release 2026.2.707 (2026 Q2)
MethodAccessException is thrown when exporting documents using .NET Standard references in a .NET Framework environment.
Completed
Last Updated: 07 Jul 2026 13:48 by ADMIN
Release 2026.2.707 (2026 Q2)
NullReferenceException is thrown when importing a document with missing Owner (O) in tagged structure attributes.
Completed
Last Updated: 07 Jul 2026 13:48 by ADMIN
Release 2026.2.707 (2026 Q2)

PdfProcessing: Handle merge of documents containing fields with the same invalid name.

Completed
Last Updated: 07 Jul 2026 13:48 by ADMIN
Release 2026.2.707 (2026 Q2)
Glyphs Overlap Due to Incorrect Casting of Glyph Widths from Double to Int.
Completed
Last Updated: 07 Jul 2026 13:48 by ADMIN
Release 2026.2.707 (2026 Q2)
Handle the case where the document has edit, copy password but no open password. We should either suppress the UserPasswordNeeded event or provide information about the password options in the arguments. 
Completed
Last Updated: 07 Jul 2026 13:48 by ADMIN
Release 2026.2.707 (2026 Q2)
Handle the import of documents with an invalid cross-reference stream offset.
Completed
Last Updated: 07 Jul 2026 13:48 by ADMIN
Release 2026.2.707 (2026 Q2)

InvalidOperationException is thrown when exporting a PDF document with a set compliance that processes Type3 font glyphs.

Workaround: Before export, set compliance to None.

var provider = new PdfFormatProvider();
provider.ExportSettings.ComplianceLevel = PdfComplianceLevel.None;

 

Completed
Last Updated: 07 Jul 2026 13:48 by ADMIN
Release 2026.2.707 (2026 Q2)

PdfStreamWriter: Duplicated pages when merging documents with identical page content streams but different per-page Resources.

Workaround: Use the RadFixedDocument.Merge() method instead of the PdfStreamWriter.

Completed
Last Updated: 07 Jul 2026 13:48 by ADMIN
Release 2026.2.707 (2026 Q2)
Allow authentication of documents with OwnerPassword. The user can use the OwnerPassword instead of the UserPassword to open the file.
Completed
Last Updated: 02 Jul 2026 07:33 by ADMIN
Release Scheduled For = 2026.2.624 (2026 Q2)
Unable to obtain the value of incrementally updated fields. The original value of the fields is resolved instead.
Completed
Last Updated: 24 Jun 2026 10:48 by ADMIN
Release 2026.2.624 (2026 Q2)
Created by: Nitya
Comments: 0
Category: PdfProcessing
Type: Feature Request
3
When importing and merging documents the fonts are extracted directly from the files and can duplicate if the files contain the same fonts.
Completed
Last Updated: 24 Jun 2026 10:31 by ADMIN
Release Scheduled For = 2026.2.624 (2026 Q2)