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Last Updated: 17 Jun 2024 10:35 by ADMIN
Scheduled for 2024 Q1 WI (28.02.2024) 2024.1
Ryan
Created on: 10 Nov 2023 11:06
Type: Bug Report
1
Progress Control Panel login is not working

When the Log in button is pressed, Progress Control Panel shows "Login timeout. Please try again." error message immediately after the browser is launched.

 

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3 comments
ADMIN
Vesko
Posted on: 17 Jun 2024 10:35

Hello Michael,

I am sorry to hear that the provided fixes does not resolve the problem on your side. The fixes target standard Windows accounts (not administrators). This, however seems not to be in your case because the UAC credential prompt is never shown.

We work on an alternative login approach which will be launched in the next release. Until then, you can use the MSI installation packages available in your downloads page as an alternative approach for products installations and upgrades.

Please, let me know if that solution works on your side.

Regards,
Vesko
Progress Telerik

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Michael
Posted on: 14 Jun 2024 05:47
I've just downloaded the latest version, and am getting the same problem.  I never saw the UAC credential program.
ADMIN
Vesko
Posted on: 22 Feb 2024 09:38

Hi Ryan,

On a standard Windows account (not an administrator) when Progress Control Panel is launched, UAC credential prompt is shown. We identified that in this case, when credentials are provided and the Progress Control Panel Log in button is clicked, the default web browser for the current user is not launched. After a while, "Login timeout. Please try again." error is shown.

Currently, our development team is working in order to deliver a fix for that exact scenario in 2024 Q1 (28.02.2024) release.

 

Regards,
Vesko
Progress Telerik

Love the Telerik and Kendo UI products and believe more people should try them? Invite a fellow developer to become a Progress customer and each of you can get a $50 Amazon gift voucher.

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