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Request a Feature Report a Bug
Declined
Last Updated: 14 Jun 2019 18:17 by ADMIN
ADMIN
Mihail
Created on: 14 Nov 2016 15:18
Category: RichTextBox
Type: Bug Report
2
RichTextBox: Outlook and MS Word shows a paragraph with the formatting of its bullet
Html exported from RadRichTextBox will be shown in Outlook with some formatting issues related to lists. The text in a paragraph will be shown with the formatting of its bullet.

The reason is that the content is exported to HTML as a styled list level which Outlook does not understand. The same applies to MS Word as well. This can also lead to formatting issues when the document is later imported in RichTextBox.

You can check the attached screenshot for reference.

Workaround: 
Change the styles to export as inline properties:
htmlProvider.ExportSettings.StylesExportMode = StylesExportMode.Inline;
Attached Files:
9 comments
ADMIN
Ivan Ivanov
Posted on: 14 Jun 2019 18:15
Hello Scott,

We managed to review the issue during our previous release cycle, but the public item's status is not updated yet. It seem that the issue is caused by the fact that MS Office does not support html that has multiple CSS class selectors applied on a single element, which is generated for lists in the case when StylesExportMode is set to Classes. As we are aiming for compliance with the full HTML standard, this syntax should be supported in RadDocument. Currently, the suggested workaround is to use StyleExportMode.Inline for HtmlFormatProvider.ExportSettings,StylesExportMode.

Regards,
Ivan Ivanov
Progress Telerik
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Scott
Posted on: 12 Jun 2019 12:39
2 1/2 years since it was posted as an issue.  Is there any update as to when you might be fixing it?
ADMIN
Boby
Posted on: 10 Jan 2018 06:29 
Hello Scott, the bug is currently not scheduled for specific release, and we cannot commit to a specific time frame for the fix.
Scott
Posted on: 09 Jan 2018 19:09 
Any updates on this issue?
Scott
Posted on: 18 Dec 2017 18:48 
Any update or progress on this issue?
ADMIN
Boby
Posted on: 18 Oct 2017 08:51 
The complexity of the item is not well understood. In similar scenario, MS Word/Outlook generates complex HTML to preserve the full formatting. This contains some undocumented properties in the 'style' attribute, and we are not sure how easy it would be to ensure the compatibility. That said, we cannot give you any commitments as of now.
Scott
Posted on: 16 Oct 2017 20:36 
What can be done to expedite getting this issue fixed?
ADMIN
Tanya
Posted on: 03 Oct 2017 14:59 
Hi Scott,

The item is not scheduled for fixing and I am currently unable to say when a fix might be available. Continue following this item so you can receive notifications about status changes on it.

Regards,
Tanya
Scott
Posted on: 26 Sep 2017 14:46 
Is there an ETA of when this would be corrected?
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